Protection of personal data
At Dawnridges, protecting your personal data is a priority. In accordance with the General Data Protection Regulation (GDPR) and other applicable laws, this policy explains how we collect, use and protect your personal data.
We collect the following data when you use our site:
- Personal data provided : name, first name, email address, postal address, telephone number
- Technical data : IP address, browser type, pages visited
- Transaction data : payment information, order history
This data is used to:
- Process your orders.
- Provide after-sales service.
- Send you information about your orders or promotions (with your consent).
- Improve our services.
- Complying with our legal obligations.
Your data may be shared with third parties only in the following cases:
- To ensure delivery of orders (carriers, logistics providers)
- For payment processing (banking partners or secure payment providers)
- In case of request from the competent authorities
We never sell your personal data to third parties.
In accordance with the GDPR, you have several rights over your data:
- Right of access : obtain a copy of the data held
- Right of rectification : correct inaccurate or incomplete data
- Right to erasure : request the deletion of your data within legal limits
- Right to object : refuse the use of your data for certain purposes
- Right to portability : receive your data in a structured format
To exercise your rights, contact us at  contact@dawnridges.com
Your personal data is retained for as long as necessary for the purposes described or to comply with our legal obligations. For example, order data is retained for 5 years, and marketing data until you withdraw your consent.
We use cookies to improve your experience on our site, analyze traffic, and offer personalized content. You can manage your cookie preferences via our dedicated banner.
We implement technical and organizational measures to protect your data from unauthorized access, loss or disclosure. We reserve the right to update this policy at any time. The date of the last update will be indicated at the top of the page.
For any questions regarding this policy or your personal data, you can contact us at contact@dawnridges.com or by mail at: 17 Mounthoolie Lane ,WA9 0AQ ,Sutton Leach,United Kingdom
