Ecolife Belgium Privacy Policy
At Dawnridges (hereinafter "we", "our", "Dawnridges"), we respect your privacy and are committed to protecting your personal data. This privacy policy informs you about how we collect, use, store and share your personal data when you use our website www.dawnridges.com (hereinafter "the Site"), as well as your rights related to this data.
1. Information collected
We collect various personal information when you interact with our site. This may include:
- Personally identifiable information : name, first name, address, email address, telephone number.
- Order information : products purchased, shipping address, purchase history.
- Payment Data : Banking or credit card information processed securely by our payment service providers.
- Browsing data : IP address, browser type, pages visited on the site, duration of visits, approximate geographic location.
- Cookies : We use cookies to improve your experience on our site. You can manage your cookie preferences via your browser.
2. Use of personal data
We use your personal data for various reasons, including to:
- Order processing : processing, shipping and tracking of orders placed on our site.
- Customer Service : To respond to your questions or concerns regarding your orders or our products.
- Communication : to send you information regarding your orders, updates on our products and services, and promotions if you have consented to receive commercial information.
- Improving user experience : analyzing browsing data to improve the functionality of our site and personalize your experience.
- Legal compliance : meeting legal and tax obligations and preventing fraud.
3. Sharing of data
We may share your personal information with third parties in the following situations:
- Service Providers : We use service providers to manage payments, deliver products, and provide customer support services.
- Legal Obligations : We may share your personal information if required to do so by law or in response to lawful requests by authorities.
- Marketing and Partnerships : If you have consented, we may share your information with marketing partners to send you special offers.
All of our partners are contractually required to protect your personal information and only use it for the services they provide on our behalf.
4. Data security
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. For example, we use security protocols, including SSL encryption, to ensure the security of transactions conducted on our site.
5. Your rights
In accordance with the General Data Protection Regulation (GDPR), you have the following rights:
- Right of access : You can request access to the personal data we hold about you.
- Right of rectification : You can request the correction or updating of your personal information.
- Right to erasure : You can request the erasure of your personal data in certain circumstances.
- Right to restriction of processing : You can request to limit the use of your personal data.
- Right to object : You can object to the processing of your personal data, in particular for direct marketing.
- Right to data portability : You have the right to receive your data in a structured and commonly used format, and to transmit it to another data controller.
If you wish to exercise these rights, please contact us at the following address : contact@dawnridges.com
6. Cookies
We use cookies to improve your experience on our site. Cookies are small files that are stored on your device when you visit our site. These cookies help us analyze site usage and personalize your experience. You can manage your cookie preferences by adjusting your browser settings.
7. Data retention
We retain your personal data for the period necessary to achieve the purposes for which it was collected, such as order management, invoicing and compliance with legal obligations. In general, we retain your data for a period of 5 years after the end of your contract or transaction.
8. International transfer of data
As part of the services we use (such as payment providers), your information may be transferred to and stored outside the European Economic Area (EEA). If this is the case, we will ensure that adequate safeguards are put in place to ensure that your information receives a similar level of protection to that required in United kingdom.
9. Changes to the Privacy Policy
We reserve the right to modify this privacy policy at any time. Any changes will be posted on this page, and if the changes are significant, we will notify you by email.
10. Contact us
If you have any questions or concerns about this Privacy Policy or how we treat your personal data, please contact us at:
Dawnridges
Address: 17 Mounthoolie Lane ,WA9 0AQ ,Sutton Leach,United Kingdom
Email: contact@dawnridges.com
Phone: +44 74 48 20 59 39
